The modern organisation is an intelligent coalition of systems and organisational climate.

Leaders create the climate to deliver efficient systems.  Attention needs to given to both systems and climate to create a virtuous cycle in which a great team develops great processes.

This day introduces leaders to the concepts of Lean Service and Lean Manufacture. It offers an overview of the Lean Toolbox, with actions to implement.

It explores the cultural requirements for an organisation to capitalize on process efficiency for competitive advantage. As W. Edward Deming put it ‘Innovation comes from people who take joy in their work.’

We have a range of support programmes to equip and enable teams to fully undertake the business development journey.