“Each of us makes his own weather, determines the colour of the skies in the emotional universe which he inhabits.”
Bishop Fulton J. Sheen
The work of Daniel Goleman suggests that the mood on an organisation will be influenced within 20 minutes of any given day by the mood of the leadership. Think of the implications this has and the potential offered by Emotional Intelligence as a vehicle to consciously align the thoughts, feelings and behaviours of an organisation to itsﾒ desired outcomes.
Have you considered how much this could dramatically affect productivity? Get it wrong and have you considered how much this can affect your companyﾒs reputation with your customers?
Emotional intelligence is not about being soft or happy, angry or sad, it is about being appropriate to the situation. Much of what we do is scripted by predefined emotions and behaviours we attach to activities and events. Emotional Intelligence is a vehicle to revisiting these responses through self awareness, evaluating them and where appropriate redefining.
For leaders the ability to evaluate and self regulate their responses can deliver huge gains in their effectiveness.
For employees it can influence their relationships with customers, peers colleagues and leaders, in addition to relieving stress and gaining self control.
TBL offers proven programmes to develop an organisations emotional literacy. TBLs Emotional Intelligence Masterclass allows delegates to understand the importance of self awareness, empathy, self regulation and self motivation, together with the effect it can have on performance. It then helps individuals develop plans for greater effect.